Payment Help

PAYMENT METHODS

PayPal

Pay securely using your PayPal account.

Credit or Debit Card

You can pay with an international credit or debit card through PayPal.

No PayPal account required.

HOW TO PAY FOR YOUR ORDER

PayPal Account

  1. Continue to payment
  2. Select PayPal as your payment method
  3. Log in to your PayPal account
  4. Review the payment details and confirm your payment
  5. Receive your order confirmation email once your payment is completed

PayPal / Credit Card

  1. Continue to payment
  2. Select Pay with Debit or Credit Card as your payment method
  3. Enter your card details and confirm your payment
  4. Receive your order confirmation email once your payment is completed

If you don’t receive your confirmation email within a few minutes, please check your spam or junk folder.

PAYMENT FAQs

Do I need a PayPal account?

No. You can pay with an eligible credit or debit card through PayPal without creating or signing in to a PayPal account. Select Pay with Debit or Credit Card on the PayPal payment screen.

When will I be charged?

You will be charged when you confirm and complete your payment. Your order will only be processed after the payment has been successfully received.

Where can I apply my coupon?

Coupons can be applied at checkout where you enter your shipping information. Please check that the discount has been applied before confirming your payment.

Why haven’t I received my order confirmation?

Please allow a few minutes for the confirmation email to arrive and check your spam or junk folder. Also make sure that the email address entered at checkout is correct.

If you still cannot find the confirmation, contact our Support Team for assistance.

What should I do if I have trouble completing my payment?

Please check that your card information is correct and that your card has sufficient funds and is enabled for online or international transactions.

If the issue continues, you can try another card, contact your bank or reach out to our Support Team for assistance at support@dopekicksworld.shop

Why is the payment provider name different from the store name?

We work with multiple trusted payment partners and payment gateways to provide convenient and secure payment options. Therefore, the name displayed on your bank statement or payment transaction may be different from our store name. Please rest assured that your payment and personal information are securely protected by our team and our trusted payment partners, including PayPal.

Is it safe to pay through your website?

Yes. We use trusted and secure payment providers to process transactions. Your payment information is handled through secure payment systems and is not directly stored or accessed by our team.

Why does my payment appear to have been charged twice?

Sometimes a bank or card issuer may temporarily display an authorization or pending transaction alongside the completed payment. In many cases, the additional transaction is only a temporary authorization and will automatically disappear or be released by your bank. If both charges remain, please contact us so we can review the transaction.

How long does a refund take?

Once a refund has been issued, the processing time depends on your payment provider or bank. Although we process the refund as soon as possible, it may take several business days for the funds to appear in your account.

I do not recognize a payment on my bank or PayPal account. What should I do?

If you do not recognize a transaction, please contact us as soon as possible with the transaction details. Our team will review the payment and work with the relevant payment provider, such as PayPal, to help clarify the transaction and protect your information.

NEED HELP WITH YOUR PAYMENT?

Our Support Team is here to help with any payment questions or concerns.

CONTACT SUPPORT

Email: support@dopekicksworld.shop
Phone: +1 (415) 666-2889
Whatsapp: +1 (440) 313-9634